HLTH300 Professional Communication Practice

Updated: 17 January 2018
Credit Points 6
Responsible Campus Teaching Period Mode of Study
Armidale Trimester 1 Online
Armidale Trimester 2 Online
Armidale Trimester 2 On Campus
Armidale Trimester 3 Online
Tamworth Location Trimester 2 Online
Intensive School(s)

Intensive schools are for students enrolled in Online Mode only, unless specified in the notes.

Start Finish Attendance Notes
12 July 2018 13 July 2018 Mandatory Trimester 2: Mandatory intensive school for all Bachelor of Nursing, Master of Nursing Practice and Bachelor of Psychology with Honours students only. Students enrolled at the Tamworth location are not required to attend.
Supervised Exam There is no UNE Supervised Examination.
Pre-requisites 24cp or candidature in a postgraduate award and for candidature in MNP (HSNS206 and HHSC157)
Co-requisites None
Restrictions HLTH100 or HSHM219 or HLTH103
Notes None
Combined Units HLTH100 - Professional Communication Practice
Coordinator(s) David Stanley (dstanle5@une.edu.au)
Unit Description

This unit provides an exploration of theory and practice skills necessary for practitioners to communicate effectively and professionally with their clients and one another. All human service practitioners, whether they work with individuals, groups, and/or organisations require high level skills for interacting with others in a responsible and accountable manner. This unit focuses on interprofessional and interpersonal communication. Emphasis is on understanding and applying core concepts in communication processes (verbal, non-verbal and written) involved with active listening, assertion, empathy, ethics, engagement, intercultural communication interviewing and facilitative dialogue.

Prescribed Material


Note: Students are expected to purchase prescribed material. Please note that textbook requirements may vary from one teaching period to the next.

Professional and Therapeutic Communication

ISBN: 9780195591064
Birks, M., David, J. and Chapman, Y.B., Oxford University Press 2015

Note: Also available as an e-book (ISBN: 9780195596144).

Text refers to: Trimester 1, Online

Disclaimer Unit information may be subject to change prior to commencement of the teaching period.
Title Exam Length Weight Mode No. Words
Compulsory Assessment 1 50% 2000
Assessment Notes

Written assignment. Report.

Relates to Learning Outcomes (LO)

LO: 1-5

Compulsory Assessment 2 20% 1000
Assessment Notes

Online activities. May include online group work, online quizzes, online forum participation.

Relates to Learning Outcomes (LO)

LO: 1-5

Compulsory Assessment 3 30% 1500
Assessment Notes


Relates to Learning Outcomes (LO)

LO: 1-5

Learning Outcomes (LO) Upon completion of this unit, students will be able to:
  1. critically evaluate components of effective interpersonal and communication skills with clients, families and significant others;
  2. critically appraise interpersonal communication skills with other professionals and professional organisations;
  3. review critically the role of inter-professional teamwork and collaboration skills in health and social care;
  4. review critically the role of inter-professional teamwork and collaboration skills in health and social care; and
  5. analyse communication in healthcare contexts and relate this to your professional responsibility and accountability for effective communication.