| Learning Outcomes (LO)
Upon completion of this unit, students will be able to:
demonstrate an advanced and integrated understanding of the key concepts underpinning professional communication, particularly in relation to the role of relational leadership, language, identity and ethics, in managing organisational complexity and incivility;
demonstrate an expert knowledge of the tools, practices and strategies available to promote a positive organisational culture;
use a range of cognitive, communication and research skills to investigate, analyse, synthesise and reflect critically on relevant communication theories, concepts and strategies to resolve complex organisational challenges;
work independently and/or collaboratively to enhance professional knowledge and skills in the area of professional communication; and
demonstrate the ability to recognise, reflect on and respond to a range of ethical, cultural or social issues influencing professional communication.